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Browsing by Author Chuquimango Alvarez, Alfonso
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info:eu-repo/semantics/bachelorThesis
Implementación de una base de datos de gestión de la configuración (CMDB) alineado al estandar ISO 20000 para mejorar la gestión de servicios del área de TI de Minera Yanacocha SRL
Chuquimango Alvarez, Alfonso
Asesorado por
Valencia Castillo, Edwin
2015
Universidad Nacional de Cajamarca
Implementación
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Base
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Datos
;
Gestión
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Configuración
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Cmdb
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Alineado
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Estandar
;
20000
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Mejorar
;
Gestión
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Servicios
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Área
;
Minera
;
Yanacocha