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Browsing by Author Choque Mamani, Hilda
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Showing results 1 to 1 of 1
Factores de la calidad de servicio en la fidelidad del cliente de la entidad financiera Mibanco en la provincia de Yunguyo 2015
Choque Mamani, Hilda
;
Mamani Mamani, Luis Alberto
Asesorado por
Quispe Mamani, Felix
19-Dec-2017
Universidad Nacional del Altiplano. Repositorio Institucional - UNAP
Entidad financiera
;
Fiabilidad
;
Confianza
;
Seguridad
;
Comunicación
;
Atención usuarios
;
Fidelidad
