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Browsing by Author Chavarry Rojas, Carlos Alejandro
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info:eu-repo/semantics/bachelorThesis
Total Quality Managemnet (TQM) una herramienta para la mejora de la calidad de servicio en la Universidad de Lambayeque S.A.C. de la provincia de Chiclayo
Chavarry Rojas, Carlos Alejandro
Asesorado por
Nauca Torres, Enrique Santos
2017
Universidad de Lambayeque
Calidad, Normas ISO
;
Servicio
;
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;
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