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Browsing by Author Chapa Galvez, Samuel Pastor
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info:eu-repo/semantics/bachelorThesis
Propuesta de implementación de ITIL4 para mejorar la gestión de incidencias para la empresa AVA Ingenieros E.I.R.L., Lima 2024
Chapa Galvez, Samuel Pastor
;
Collazos Mogollon, Anderson Smith
Asesorado por
Olivares Casapia, Carlos Alfonso
2024
Universidad Tecnológica del Perú
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ITIL 4