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Browsing by Author Castro Sernaqué, Cintia Lorena
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info:eu-repo/semantics/masterThesis
Comunicación persuasiva en el cobro y su incidencia en la morosidad de los clientes en la Empresa Servicios Cobranzas e Inversiones, Huacho, 2017
Castro Sernaqué, Cintia Lorena
Asesorado por
Valenzuela Narváez, Daniel Oswaldo
2018
Universidad Nacional José Faustino Sánchez Carrión
Comunicación con el cliente
;
Comunicación no verbal
;
Factores internos
;
Factores externos
