Skip navigation
English
English
Spanish
Navigate
Communities
& Collections
Author
Advisor
Title
Subject
OCDE subject
Issue Date
Access rights
Research work type
Academic level
Academic program
Academic program code
Institution
Document type
About Renati
Legal
Search and export manual
Common Pickup Mistakes
File restriction in DSpace
Entry of jobs in virtual spaces
Frequent questions
Help
Login
Administrators
Indicators
Reports
Harvester
News
Advanced Search
Home
Browsing by Author Castillo Falen, Edgardo Wilfredo
Jump to:
0-9
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
or enter first few letters:
Sort by:
title
issue date
submit date
In order:
Ascending
Descending
Results/Page
5
10
15
20
25
30
35
40
45
50
55
60
65
70
75
80
85
90
95
100
Authors/Record:
All
1
5
10
15
20
25
30
35
40
45
50
Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
La calidad de servicio y la satisfacción de los usuarios en el Banco de la Nación del distrito de El Agustino, período 2017
Castillo Falen, Edgardo Wilfredo
Asesorado por
Atoccsa Apcho, Víctor Raúl
5-Jun-2019
Universidad Inca Garcilaso de la Vega
Calidad de servicios
;
Satisfacción de los usuarios
;
Elementos tangibles
;
Fiabilidad
;
Seguridad
;
Empatía
;
Rendimiento
;
Expectativas
;
Niveles de satisfacción
;
Quality of services
;
User satisfaction
;
Tangible elements
;
Reliability
;
Security
;
Empathy
;
Performance
;
Expectations
;
Levels of satisfaction
