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Browsing by Author Carrion Colquehuanca, Wendy Mayli
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Relación entre la satisfacción percibida de los usuarios y la calidad de servicio que brinda el sistema integrado de transporte en la ciudad de Arequipa – 2023
Carrion Colquehuanca, Wendy Mayli
;
Velarde Cupe, Annabel
Asesorado por
Gomez Burns, Ana Elizabeth
2024
Universidad Católica San Pablo
Calidad de servicio
;
Satisfacción del usuario
;
Tangibilidad
;
Confiabilidad
;
Responsabilidad
;
Seguridad
;
Empatía
;
Cultura
