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Browsing by Author Carrillo Sánchez, Yashinn Armando Nair
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Implementación de mejoras en el journey de reclamos del BCP y su impacto en la satisfacción de los clientes
Carrillo Sánchez, Yashinn Armando Nair
Asesorado por
Antonio Vargas, Javier Rubén
2024
Universidad Nacional Agraria La Molina
Bancos comerciales
;
Servicios comerciales
;
Operaciones bancarias
;
Actividad bancaria
;
Administración de oficinas
;
Evaluación