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Browsing by Author Carrillo Huamaní, Faridy
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Gestión de incidencias aplicando ITIL en una compañía de telecomunicaciones - contact center
Carrillo Huamaní, Faridy
Asesorado por
Cortez Vásquez, Augusto Parcemón
2008
Universidad Nacional Mayor de San Marcos
Telecomunicaciones - Innovaciones tecnológicas - Perú
;
Sistemas de almacenamiento y recuperación de la información - Negocios
;
Centros de atención - Recursos en redes de computación
;
Tecnología de la información
