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Browsing by Author Campos Huamán, Carol Stefanni
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info:eu-repo/semantics/bachelorThesis
Factores asociados a la satisfacción del cliente de la Caja Municipal de Ahorro y Crédito Ica – agencia Andahuaylas, provincia de Andahuaylas, región Apurímac– 2018
Campos Huamán, Carol Stefanni
Asesorado por
Aguirre Landa, John Peter
2019
Universidad Nacional José María Arguedas
Satisfacción
;
Fiabilidad
;
Respuesta
;
Seguridad
;
Seguridad
;
Empatía
;
Elementos tangibles