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Browsing by Author Bravo Estrada, Lizbeth Aracely
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Showing results 1 to 1 of 1
info:eu-repo/semantics/masterThesis
Calidad de servicio y satisfacción del usuario del servicio de transporte terrestre transfronterizo de pasajeros ruta Tacna – Arica en la modalidad auto colectivo, de Tacna, 2019
Bravo Estrada, Lizbeth Aracely
Asesorado por
Palumbo Pinto, Guido Benedicto
11-Jun-2021
Universidad Privada de Tacna
Calidad de servicio
;
Modelo SERVPERF
;
Satisfacción del cliente
;
Empresa de Transporte
