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Browsing by Author Bances Cajusol, Misael
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info:eu-repo/semantics/bachelorThesis
Implementación del proceso de Gestión de Incidencias basadas en las buenas prácticas de ITIL V3 para la Facultad de Salud de la UPeU – Lima
Bances Cajusol, Misael
Asesorado por
Sánchez Garcés, Jorge Alejandro
30-Sep-2015
Universidad Peruana Unión
Gestión de Incidentes
;
System Center Service Manager
;
Procesos de Negocio
;
Servicios de TI
;
ITIL V3