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Browsing by Author Astonitas Castillo, Rebecca Mia
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info:eu-repo/semantics/bachelorThesis
Marco teórico para el diagnóstico y propuesta de mejora de procesos administrativos en una entidad pública utilizando herramientas de Lean Service
Astonitas Castillo, Rebecca Mia
Asesorado por
León Perfecto, Mery Roxana
3-Feb-2021
Pontificia Universidad Católica del Perú
Control de procesos--Mejoramiento
;
Servicios al cliente--Administración
;
Administración pública