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Browsing by Author Arce Gutierrez, Gerardo Javier
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Showing results 1 to 1 of 1
ITIL V4 para la gestión de incidencias del área helpdesk en una empresa privada de tecnologías de información, Lima 2023
Arce Gutierrez, Gerardo Javier
Asesorado por
Acuña Benites, Marlon Frank
;
Vargas Huaman, Jhonatan Isaac
2024
Universidad César Vallejo
Gestión de incidencias
;
Incidencias resueltas
;
Tiempo de solución de incidencias