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Browsing by Author Arango Aramburu, Johana Elizabeth
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La gestión de las relaciones con clientes (CRM) y su influencia en la lealtad actitudinal de turistas extranjeros en hoteles tres estrellas del Cusco, 2019
Arango Aramburu, Johana Elizabeth
Asesorado por
Vivanco Aquino, Iván Dazir Berleine
2021
Universidad Nacional Mayor de San Marcos
Relaciones con los clientes - Administración
;
Turismo - Perú
;
Administración hotelera
;
Satisfacción del consumidor
