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Browsing by Author Arabus Illanes, Yudy Yaritza
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Estandarización de procesos para mejorar la calidad del servicio del área de suscripción SOAT de La Compañía de Seguros BNP Paribas Cardif S.A, San Isidro, 2017
Arabus Illanes, Yudy Yaritza
Asesorado por
Chirinos Marroquin, Maritza
2017
Universidad César Vallejo
Estandarización de procesos
;
Calidad de servicio
;
Satisfacción al cliente