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Browsing by Author Apaza Huisa, Tsai Susan
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Propuesta de mejora del servicio de crédito aplicando la metodología Lean Service en la Cooperativa de Ahorro y Crédito Fondesurco
Apaza Huisa, Tsai Susan
Asesorado por
Zvietcovich Cornejo, Gloria Natalie
2019
Universidad Tecnológica del Perú
Lean service
;
Servicio al cliente