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Browsing by Author Alva Trelles, Carlos Alonzo
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info:eu-repo/semantics/bachelorThesis
Sistema de gestión de calidad ISO 9001:2015 y su impacto en los procesos de servicio de una empresa E-Commerce, año 2020
Alva Trelles, Carlos Alonzo
;
Rios Espinoza, Luis Renato
Asesorado por
Deza Castillo, Juan Miguel
18-Mar-2022
Universidad Privada del Norte
Gestión de la calidad
;
Comercio electrónico
;
Gestión de procesos
;
Eficiencia
;
Eficacia
;
Procesos de servicio