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Browsing by Author Albines La Torre, Claudia Pamela
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Showing results 1 to 1 of 1
Evaluación del impacto de la implementación de una estrategia CRM en la mejora del proceso de atención al cliente en la empresa San Lorenzo asociados servicios generales SRL de Cajamarca en el 2014
Albines La Torre, Claudia Pamela
Asesorado por
Zocón Alva, Oscar Gilberto
8-Jul-2015
Universidad Privada del Norte
Control de calidad
;
Sistema de gestión de calidad
;
Mejora continua
;
Ingeniería de Sistemas Computacionales
