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Browsing by Author Adanaque Guerrero, Diana Grace
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info:eu-repo/semantics/bachelorThesis
Propuesta de mejora en el proceso de atención a clientes negocios en una empresa de telecomunicaciones
Adanaque Guerrero, Diana Grace
Asesorado por
Torres Sifuentes, Carlos Luis
11-Jan-2016
Universidad Peruana de Ciencias Aplicadas (UPC)
Administración de procesos
;
Servicio al cliente
;
Centros de atención telefónica
;
Ingeniería Industrial
;
Tesis