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Browsing by Author Abarca Ponce, Rocío Elizabeth
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Atención al cliente en los promotores de servicios financieros y su relación con la satisfacción de los usuarios del sistema bancario
Alviz López, Ana Belén
;
Abarca Ponce, Rocío Elizabeth
Asesorado por
Linares Bernedo, José Carlos Angel
2017
Universidad Nacional de San Agustín de Arequipa
Calidad del servicio
;
Satisfacción del cliente
;
entidad bancaria
;
Servicios y procesos