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Browsing by Author Varas Napan, Luis Alonso
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Showing results 2 to 2 of 2
< previous
info:eu-repo/semantics/bachelorThesis
Influencia de la calidad de servicio y satisfacción del cliente en el sector de restaurantes. Una revisión sistemática en los últimos 20 años
Alayo Jurado, Any Judith
;
Varas Napan, Luis Alonso
Asesorado por
Zapata Rojas, Jean Carlos
27-May-2019
Universidad Privada del Norte
Control de calidad
;
Satisfacción del cliente
;
Fidelización del cliente
;
Servicio al cliente