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Browsing by Advisor Carrera Arias, Luis Martín
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El Sistema de colas y su impacto en la satisfacción de los usuarios del Interbank, sucursal Rímac, 2019
Olivera Lozano, Ronal
;
Yaurivilca Santa Cruz, Evelyn Lizeth
Asesorado por
Carrera Arias, Luis Martín
;
López Rocha, Elías Iván
2020
Universidad Tecnológica del Perú
Gestión de colas
;
Bancos
;
Satisfacción del cliente