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Browsing by Author Carpio Alvarez, Gustavo Andrés
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Mejora en el proceso de reparación de vehículos en la empresa Carpio SAC implementando la metodología Lean Logistcs para mejorar el Net Promoter Score del servicio de Postventa
Carpio Alvarez, Gustavo Andrés
;
Lopez Espinoza, Denis Rolando
Asesorado por
Quiroz Flores, Juan Carlos
31-Dec-2020
Universidad Peruana de Ciencias Aplicadas (UPC)
Gestión de procesos
;
Mejora de procesos
;
Estandarización de procesos
;
Metodología 5s
;
Process management
;
Process improvement
;
Standardization of processes
;
5s methodology