Bibliographic citations
Paredes, C., (2016). Organización de los procesos de otorgamiento y recuperación de créditos y la mejora en la rentabilidad de la institución Asociación Mujeres en Acción, Trujillo, 2014 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/10043
Paredes, C., Organización de los procesos de otorgamiento y recuperación de créditos y la mejora en la rentabilidad de la institución Asociación Mujeres en Acción, Trujillo, 2014 [Tesis]. PE: Universidad Privada del Norte; 2016. https://hdl.handle.net/11537/10043
@misc{sunedu/3028035,
title = "Organización de los procesos de otorgamiento y recuperación de créditos y la mejora en la rentabilidad de la institución Asociación Mujeres en Acción, Trujillo, 2014",
author = "Paredes Valdiviezo, Carolina Kimberly",
publisher = "Universidad Privada del Norte",
year = "2016"
}
ABSTRACT This work is the result of the Organization of granting processes and credit recovery Institution Asociación Mujeres en Acción, and its effect on the profitability of the organization. This project was quasi-experimental, design of pre and post test was used to test the causal relation of the organization of credit processes and their influence on the profitability of the institution. The population consisted of the financial statements of the Institution Asociación Mujeres en Acción, and the sample consisted of the financial statements of the Institution Asociación Mujeres en Acción, between the periods of July 2014 to December 2014. It also made a survey, validated by expert opinion, to measure and know the status of the processes of credit granting and recovery before and after the organization of processes It was evident that there were many flaws in the process of granting and recovery of loans, which directly affected the profitability of the AMA institution. In the process of granting and recovery of loans, the majority of existing flow charts were not the most appropriate, as there clearly showed the activities carried out, those responsible, and how they execute Later granting processes and credit recovery of the institution was organized flow charts being designed and implemented for each of the procedures involved, specifying each of the activities undertaken, time and responsible. Besides the use of formats was implemented to improve monitoring portfolio. Finally it was found that the organization of the processes of granting credit recovery and improving the profitability of the institution as a significant increase in profitability ratios (ROA and ROE), after the organization of these processes is observed.
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