Bibliographic citations
Yanayaco, J., Hinostroza, T. (2019). Propuesta de estandarización de procesos operacionales aplicado para Mypes arandaneras en la provincia de Cañete [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/628016
Yanayaco, J., Hinostroza, T. Propuesta de estandarización de procesos operacionales aplicado para Mypes arandaneras en la provincia de Cañete [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2019. http://hdl.handle.net/10757/628016
@misc{sunedu/3009038,
title = "Propuesta de estandarización de procesos operacionales aplicado para Mypes arandaneras en la provincia de Cañete",
author = "Hinostroza Portillo, Tamy Corina",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2019"
}
The main objective of this project is to identify, raise and develop quality systems with the help of the best practices of Supply Chain Quality Management (SCQM). The development of this research is carried out in companies producing Blueberries located in the Peruvian province of Cañete. This study includes 11 small and micro agricultural enterprises, where thanks to the tools of in-depth interviews and questionnaires it was possible to determine the critical practices that should be improved in the Sector. On the other hand, an important point of the investigation was the review of the literature, which thanks to a methodical procedure was able to determine which are the most important practices of the innovative model of Supply Chain Quality Management (SCQM). The study shows us that the critical practices to be developed in the sector are: Customer management Supplier management, Process management and Human resources management. These correctly designed and implemented practices lead us to an economic saving of approximately 378 thousand dollars; in addition, of other qualitative benefits such as the increase of the satisfaction of the workers, Development of a culture of Quality and Focus towards the continuous improvement. The article develops a totally innovative research using the recently proposed technique of Supply Chain Quality Management and its best practices which provide a very useful knowledge for the scientific community. Also, the development of the case study takes focuses on the blueberry production industry, which brings great value to research because it is one of the most consumed food products in the world; In addition, the selected sector takes place in the province of Cañete, Peru, a developing country, which provides great value because the knowledge delivered aims to increase the competitiveness of the sector and thereby increase the Agricultural GDP From Peru.
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