Bibliographic citations
Pastor, M., (2018). Propuesta de mejora mediante la metodología DMAIC para reducir los cotos operativos en el área de distribución de combustibles líquidos de la corporación Primax S. A [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/13210
Pastor, M., Propuesta de mejora mediante la metodología DMAIC para reducir los cotos operativos en el área de distribución de combustibles líquidos de la corporación Primax S. A [Tesis]. PE: Universidad Privada del Norte; 2018. https://hdl.handle.net/11537/13210
@misc{sunedu/2807342,
title = "Propuesta de mejora mediante la metodología DMAIC para reducir los cotos operativos en el área de distribución de combustibles líquidos de la corporación Primax S. A",
author = "Pastor Diaz, Marlon Daniel Alexander",
publisher = "Universidad Privada del Norte",
year = "2018"
}
The main objective of the present work is to reduce the operating costs of the Primax Company through the proposal of the implementation of DMAIC´s methodology in the fuel distribution area. First, the current situation of the company was diagnosed to identify the actual problems, for this resolution we used Ishikawa Diagram, where the main causes are exposed. Later we identify the most critical variables through the Pareto Diagram. To solve this problem, we used these tools: SIPOC´s diagram, Voice of Client Quality Tree management, Poka-Yoke, and process improvement. Finally, in the economic analysis we obtained a benefit of S/. 472,272.22. Also we obtained the economic viability with a VNA of S/. 2,004,573.70, TIR 112% and B/C 3.47. We concluded the proposal is profitable for the company
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