Gaitan, F., Ayay, M. (2018). Implementación de procesos en la gestión de créditos y cobranzas, para mejorar la situación financiera de la empresa Radio Olímpico EIRL, Trujillo - 2016 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/12903
Gaitan, F., Ayay, M. Implementación de procesos en la gestión de créditos y cobranzas, para mejorar la situación financiera de la empresa Radio Olímpico EIRL, Trujillo - 2016 [Tesis]. PE: Universidad Privada del Norte; 2018. https://hdl.handle.net/11537/12903
title = "Implementación de procesos en la gestión de créditos y cobranzas, para mejorar la situación financiera de la empresa Radio Olímpico EIRL, Trujillo - 2016",
author = "Ayay Ortiz, Mónica Del Pilar",
publisher = "Universidad Privada del Norte",
year = "2018"
This research focuses on the management of the credit and collections of the SAC Olympic Radio Company, dedicated to providing services of radio and television advertising, which currently crosses by various problems such as the lack of credit and collections established policies, and the lack of control and monitoring of accounts receivable, which leads to a high rate of non-performing loans. For this reason is indispensable the implementation processes of credit and collections that will allow the entity most successful decision making and therefore the success of it. To accomplish this, in chapters 1 and 2 is a structure on the problematic reality of the company, constraints and objectives; additionally the background found in previous studies and the theoretical bases that validated this research. In Chapter 3 shows the hypothesis that proposes as an alternative solution to the problem of this research work; Chapter 4 demonstrates that type of research to be proceeded to follow; and techniques, instruments and procedures used to carry it out. In Chapter 5 is the diagnosis of the current situation of the company and the design of new processes of credit restructuring. In Chapter 6 will be the implementation of the restructuring of credit and collections processes; and made implementation testing. Finally, in Chapter 7 is shown in a discussion about the hypothesis.
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.