Bibliographic citations
Arévalo, C., (2018). Influencia de un aplicativo móvil de gestión de citas en consultorio odontológico Dental Moura 2017 [Tesis, Universidad Nacional de la Amazonía Peruana]. http://repositorio.unapiquitos.edu.pe/handle/20.500.12737/6847
Arévalo, C., Influencia de un aplicativo móvil de gestión de citas en consultorio odontológico Dental Moura 2017 [Tesis]. : Universidad Nacional de la Amazonía Peruana; 2018. http://repositorio.unapiquitos.edu.pe/handle/20.500.12737/6847
@misc{renati/288593,
title = "Influencia de un aplicativo móvil de gestión de citas en consultorio odontológico Dental Moura 2017",
author = "Arévalo Jesús, Christian Alfredo",
publisher = "Universidad Nacional de la Amazonía Peruana",
year = "2018"
}
The dental office “Dental Moura” provides services to babies, children, adolescents and adults, with specialized services and good treatment, due to the demand for their services from clients or patients had serious deficiencies in the date and time of appointments, which obliged within the framework of social responsibility, propose a solution that facilitates the client or patient from his comfort, place and best time to book an appointment at the date and time he deems appropriate; considering the development of mobile technology such as smartphones, the internet and a society that is not blind to these developments, considering the words of Bill Gates, who says that the posing of a solution must be accompanied by its digital strategy; this is how the question arises: how will a mobile application improve the management of patient appointments in the dental office Dental Moura - 2017? In this sense, the objective was to determine if a mobile application for dental office Dental Moura will improve the management of patient appointments 2017; with the purpose of improving the services provided by the aforementioned office. The research was quantitative, applied, with no experimental, prospective, longitudinal and analytical intervention. The relevant results regarding the time of registration and handling of patient documentation, before the implementation of the application, is that it is greater than the time after the respective implantation and that the benefits for the clients are that they are taken care of in the dates and times of the respective appointments. The relevant conclusion is that by implementing a mobile application significantly improves the management of appointments in the dental office Dental Moura - 2017 and its influence on clients or patients allows to obtain positive benefits on the date and time of appointments; In addition, the influence of the application, as a consequence, generates a better image of the office due to the satisfaction of clients or patients.
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