Citas bibligráficas
Cabrera, D., (2017). Desempeño laboral de los colaboradores en el Hotel Casa Andina Premiun Cusco 2017. [Tesis, Universidad Andina del Cusco]. https://hdl.handle.net/20.500.12557/1513
Cabrera, D., Desempeño laboral de los colaboradores en el Hotel Casa Andina Premiun Cusco 2017. [Tesis]. : Universidad Andina del Cusco; 2017. https://hdl.handle.net/20.500.12557/1513
@misc{renati/17458,
title = "Desempeño laboral de los colaboradores en el Hotel Casa Andina Premiun Cusco 2017.",
author = "Cabrera Quispe, Duly Sharat",
publisher = "Universidad Andina del Cusco",
year = "2017"
}
Currently in companies we talk about high quality standards, trained personnel, demand in the position, maximum productivity, among others, but where is the reciprocity of the company towards the worker; managers should take action on the matter, so as not to lose their most valuable resource, the human resource, since it is the engine of the company and therefore deserves optimal conditions for their work performance. The present research work was carried out at the Casa Andina Premium Cusco hotel located in Limacpampa chico Nº 247. It was observed that there are several complaints of the staff working in this hotel about the terrible salary conditions, the lack of promotions as well as the recognition creating worker's disinterest towards the company. The research study of this work aims to describe the work performance of all employees of the company hotel in which is specified by the theoretical basis that motivation, work environment and job skills are determinants in work performance. The type of research was basic descriptive level and non-experimental design, the study population was made up of 70 collaborators to which was applied as a tool a questionnaire developed specifically for the collection of information. Where it could be found that 34.3% of employees say that their work schedules are not in accordance with labor legislation, 27.1% of employees do not receive good salaries and that 31.4% of workers do not feel safe in the facilities Where do they work. Likewise, it was specified that the work performance is bad, finding deficiencies in the motivation and the work environment of the collaborators, since the research was developed with the total of the population affirming that the study has 100% reliability. The research was developed in order to contribute to society with the information collected andthe results obtained.
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