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Browsing by Subject Telefonía - Servicio al cliente
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info:eu-repo/semantics/bachelorThesis
Digitalización de procesos de auto atención en una entidad de telecomunicaciones, bajo la metodología SCRUM
Laura Godoy, Lucero Consuelo
Asesorado por
Angulo Calderón, César Augusto
2021
Universidad Nacional Mayor de San Marcos
Telecomunicaciones - Innovaciones tecnológicas
;
Telefonía - Servicio al cliente
;
Redes digitales de servicios integrados
;
Scrum (Desarrollo de software para computadora)
