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Browsing by Author Peña Rivera, Denisse Isabel
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Satisfacción de los usuarios y la gestión de calidad en la oficina de Seguros y Prestaciones Económicas del distrito de Jesús María- EsSalud, 2022
Peña Rivera, Denisse Isabel
Asesorado por
Grijalva Salazar, Rosario Violeta
15-Nov-2023
Universidad Privada del Norte
Servicio al cliente
;
Control de calidad
;
Gestión de calidad
;
Satisfacción de los usuarios
;
Calidad funcional percibida
;
Confianza
;
Expectativas
