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Browsing by Author Astete Quispe, Lida Magaly
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
La calidad del servicio en relación con la satisfacción de los clientes de la empresa de transportes aventuras The Max S.R.L., ruta Tambobamba – Cusco, en el primer semestre del 2017
Astete Quispe, Lida Magaly
;
Fuentes Yauri, Elizabeth
Asesorado por
Pinto Pagaza, Daniel Amílcar
17-Oct-2018
Universidad Nacional Micaela Bastidas de Apurímac
Calidad del servicio
;
Satisfacción de los clientes
;
Elementos tangibles
;
Fiabilidad
;
Capacidad de respuesta
;
Seguridad
;
Empatía
