Bibliographic citations
Mas, B., (2017). Mejora de la productividad mediante la aplicación de indicadores e iniciativas del Balanced Scorecard en el área de perforación y voladura del tajo Alpamarca [Tesis, Universidad Nacional de Ingeniería]. http://hdl.handle.net/20.500.14076/12085
Mas, B., Mejora de la productividad mediante la aplicación de indicadores e iniciativas del Balanced Scorecard en el área de perforación y voladura del tajo Alpamarca [Tesis]. : Universidad Nacional de Ingeniería; 2017. http://hdl.handle.net/20.500.14076/12085
@misc{sunedu/3500765,
title = "Mejora de la productividad mediante la aplicación de indicadores e iniciativas del Balanced Scorecard en el área de perforación y voladura del tajo Alpamarca",
author = "Mas Mory, Bert Haase",
publisher = "Universidad Nacional de Ingeniería",
year = "2017"
}
The main justification to develop this thesis was the introduction of management tools like the Balanced Scorecard, which was observed to have very good results in companies of other categories, in addition, it started to be used in top-level national and transnational mining companies; by doing this, we try to lay a foundation which can be applied in any other company that seeks to leave the past behind and to regenerate strategies or if there is management will to do it, to achieve to reinvent the mining sector where it is developing it, especially in the current metal low prices and increasingly operation costs scene. Volcan Compañia Minera is a company that is in the process to regenerate strategies, seeking to become one of the main diversified mining companies in base metals, precious metals and leader in expansion and operational excellence, acting with social responsibility and with a human team committed and highly qualified as its vision states, according to this, they need to use tools like the Balanced Scorecard in order to focus efforts to accomplish its vision. Alpamarca, being the newest mining unit of Volcan, started with management by indicators and creating committees in the different operational areas and after that to launch the project of improvement called Alpamarca Rumbo a la Excelencia, which we are a part. While developing the current investigation, it was considered as a base line the operational indicators, which were created by means of field reports of Alpamarca Block, maintenance workshop, concentrator plant, security and contractor companies with which were created improvement initiatives, having as an implicit objective the reduction of costs, however we did not have a specific objective to achieve, being that, the main contribution of this thesis, to stablish those operational objectives and depict them in a strategical map (element of Balanced Scorecard), achieving this way to show how to reach the main objective, which we called: “To maximize the creation of economic value for the company” In the conceptual framework we show that the Balanced Scorecard can be applied from a corporative level to a personal level, using it in this thesis to unitary operations of drilling and blasting; moreover, we describe the four perspectives that it uses, as well as the elements available, which are the strategical map and the balanced chart, and also the barriers for its implementation. Volcan Compañía Minera strategical objectives were used to create a strategical corporative map and then maps for drilling and blasting of Alpamarca Block were created, being necessary the use of indicators and initiatives that support the fulfillment of the proposed objectives. Finally, it is also necessary to use the same methodology for all the chain of value of Alpamarca mining unit, seeking to achieve a coordinated development.
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