Bibliographic citations
Esquivel, N., Huamaní, D. (2016). Gestión administrativa y calidad de servicio educativo en las instituciones educativas privadas del nivel inicial del distrito de San Sebastían Cusco 2015. [Tesis, Universidad Andina del Cusco]. https://hdl.handle.net/20.500.12557/370
Esquivel, N., Huamaní, D. Gestión administrativa y calidad de servicio educativo en las instituciones educativas privadas del nivel inicial del distrito de San Sebastían Cusco 2015. [Tesis]. : Universidad Andina del Cusco; 2016. https://hdl.handle.net/20.500.12557/370
@misc{sunedu/3041065,
title = "Gestión administrativa y calidad de servicio educativo en las instituciones educativas privadas del nivel inicial del distrito de San Sebastían Cusco 2015.",
author = "Huamaní Quispe, Delcy Eveling",
publisher = "Universidad Andina del Cusco",
year = "2016"
}
The present work of investigation had as aim determine the degree of relation of the administrative management and the quality of the educational service in the educationalinstitutions deprived of the initial level of the district of San Sebastian Cusco; ; researchbelongs to the quantitative approach, whose scope is descriptive / correlational, with noexperimental design, the study population was 45 educational institutions in the initial level, was used as an instrument the questionnaire and applied to the entire population. Theresearch results show that 28.9% of respondents state that they have a very goodmanagement, they presented a very good quality of service, 95% confidence level using thestatistical test Chi Square X2 = 14,081, you can say that there is significant relationshipbetween the administrative management and service quality in educational institutions theinitial level of the district of San Sebastian; Since p = 0.029 <0.05, so does the degree ofrelationship found by the Spearman coefficient is 34.8%, meaning that as you improveadministrative management will also improve the quality of service.
This item is licensed under a Creative Commons License