Bibliographic citations
Vargas, C., Palacios, A. (2017). Propuesta de mejora mediante técnicas de ingeniería en las áreas de producción y logística para reducir los costos operacionales de la empresa Halcón S.A. [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/10170
Vargas, C., Palacios, A. Propuesta de mejora mediante técnicas de ingeniería en las áreas de producción y logística para reducir los costos operacionales de la empresa Halcón S.A. [Tesis]. PE: Universidad Privada del Norte; 2017. https://hdl.handle.net/11537/10170
@misc{sunedu/3028013,
title = "Propuesta de mejora mediante técnicas de ingeniería en las áreas de producción y logística para reducir los costos operacionales de la empresa Halcón S.A.",
author = "Palacios Castillo, Alexa Beatriz",
publisher = "Universidad Privada del Norte",
year = "2017"
}
ABSTRACT This work had as general objective the development of a "Proposal for improvement through engineering techniques in the areas of production and logistics to reduce operational costs of the company Falcon SA", either by lack of planning in production, lack of training in the areas of production and logistics, do not have material coding, there are no criteria for selection of suppliers and lack of order and cleanliness in the work area. Raised the problem, objectives, assumptions and variables, use was made of applied research, in which engineering tools were applied to each of the root causes that presented the company through diagrams Ishikawas and also using the diagram Pareto which could weigh the main problems encountered, focusing on those with the greatest impact on the operating costs of the company with a total cost of S /. 320, 806. Improvement proposals were based on the implementation of engineering tools allowing eliminate or reduce activities that did not generate any value for the company causing a great customer dissatisfaction. He implementing these improvements, a total savings of operational costs S / was achieved. 186, 402 Nuevos soles with an improvement of 59% on the costs of the company, which shows that the tools applied favorably supports the company in aspects of production and logistics management to better customer satisfaction.
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