Bibliographic citations
Yantas, C., (2018). Optimizacion de tiempos de reparacion aplicando la metodologia lean service en un taller de reparaciones de equipo pesado [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/624478
Yantas, C., Optimizacion de tiempos de reparacion aplicando la metodologia lean service en un taller de reparaciones de equipo pesado [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2018. http://hdl.handle.net/10757/624478
@misc{sunedu/3004570,
title = "Optimizacion de tiempos de reparacion aplicando la metodologia lean service en un taller de reparaciones de equipo pesado",
author = "Yantas Porras, César Augusto",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2018"
}
The company under study, dedicated to providing mining and construction services, has a repair shop for heavy equipment, which has an efficiency in repair times of 85% compared to repair shops such as Ferreyros, Komatsu and Volvo. This causes the dissatisfaction of the internal customers for the delivery times of the repairs, which are more extensive than the aforementioned workshops; For this purpose, it is proposed to implement the Lean Service, to obtain an optimal model for the repair shop. The diagnosis made revealed that the problem of component repair productivity deficiency due to the lack of spare parts, delays in assembly and disassembly times, delays in personnel displacement and lack of tools, therefore, it is proposed to implement the methodology to improve the processes in the repair workshop applying tools such as VSM, 5'S, time study, activity relationship diagram and Kaizen. Finally applying the improvements described can be optimized repair times by 12% and increase productivity in the repair shop.
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