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Browsing by Author Narvaez Manobanda, Andrea Micaela
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info:eu-repo/semantics/bachelorThesis
Validación del instrumento Servqual en los clientes de la entidad financiera MiBanco, Lima, 2020
Narvaez Manobanda, Andrea Micaela
;
Saez Melo, Paola Alessandra
Asesorado por
Álvarez Manrique, Víctor Daniel
21-Jul-2020
Universidad Peruana Unión
Calidad de servicio
;
Consistencia interna
;
Componentes rotados
;
Análisis factorial